Privacy policy
At Lamrani & Salces S.L. (“we,” “our,” or “the Company”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect the personal information of customers and visitors who engage with our retail business, whether in-store or online at www.kikanart.com
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1. Information We Collect
We may collect personal information in the following ways:
• Information You Provide Directly: When you make a purchase, create an account, subscribe to our newsletter, or contact our customer service, you may provide us with personal information such as:
• Contact Details: Name, email address, phone number, and postal address.
• Payment Information: Credit or debit card details, billing address, and other payment-related data.
• Order Information: Details of products purchased, purchase date, and delivery preferences.
• Information We Collect Automatically: When you visit our website, we may automatically collect certain information about your device and usage patterns, including:
• Technical Information: IP address, browser type, operating system, and device type.
• Usage Data: Pages visited, time spent on pages, and other interactions with our website.
• Information from Third Parties: We may also receive information from third parties, such as payment processors, marketing partners, and social media platforms.
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2. How We Use Your Information
We use the information we collect for the following purposes:
• Order Processing and Fulfillment: To process, confirm, and deliver your orders, and to provide customer support.
• Account Management: To create and manage your account on our website and to authenticate your identity.
• Marketing and Promotions: With your consent, to send you marketing communications, promotional offers, and newsletters. You can opt out of these communications at any time.
• Personalization and Improvement: To personalize your experience on our website and to analyze how our website is used, helping us improve our products and services.
• Legal Compliance: To comply with applicable laws and regulations, respond to legal requests, and prevent fraud or misuse of our services.
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3. Sharing Your Information
We may share your information in the following situations:
• Service Providers: We may share information with third-party providers who perform functions on our behalf, such as payment processing, order fulfillment, website hosting, and marketing services. These providers are bound by confidentiality agreements and may not use your information for other purposes.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, we may transfer your information as part of the transaction.
• Legal Requirements: We may disclose your information if required by law or if we believe disclosure is necessary to protect our rights, investigate fraud, or comply with a legal request.
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4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, remember your preferences, and analyze usage. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities on our website.
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5. Security of Your Information
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be completely secure, and we cannot guarantee absolute security.
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6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, including:
• Access and Correction: You may request access to or correction of your personal information.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-Out: You can unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.
• Data Portability: You may have the right to request a copy of your personal information in a portable format.
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7. Children’s Privacy
Our services are intended for adults, and we do not knowingly collect personal information from children under the age of 13 (or the applicable age of consent in your jurisdiction). If we become aware that we have inadvertently collected such information, we will promptly delete it.
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8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
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9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Lamrani & Salces S.L.
Physical Address: Avenida de La Ciudad de Barcelona, 77, 1-2,
CP: 28007, Madrid, Spain.
Customer Service Email: admin@kikanart.com
Customer Service Number: +34 610 41 58 92
This Privacy Policy is intended to provide transparency about how we handle your personal information. By interacting with our business, you agree to the practices described herein.